2022 exams and courses

1. How will the exams be run in 2022?

The 2022 ATT and CTA exams will be examined in the same way as they were in 2021. They will be sat online at home or in the office using Exam4 and will be open book, so you can access legislation, study manuals and any other materials. This applies to all exams except the Computer Based Exams – see Question 5 for further details.

2. How do I use the Exam4 software?

All Exam4 queries should be directed to the ATT and CIOT. They provide several useful resources on their websites such as how to download Exam4, how to use Exam4 and an exam day guide.

A link to download Exam4 will be emailed to you by the ATT/CIOT approximately 4 weeks before your exam. It is important that you download the latest version of Exam4 at each exam session as it is specific to that session.

3. How will Tolley be running their 2022 courses?

All ATT and CTA courses in 2022 will be available as Online Tuition Live. In addition, there will also be face to face classroom courses for most papers in London and our regional centres but IHT, VAT and Human Capital courses will be available as Online Tuition Live only. We have also introduced a blended learning option for some papers so you can choose online tuition with face-to-face revision and vice versa.

4. What will happen to my face-to-face classroom course if the coronavirus situation changes?

We continue to closely monitor government advice regarding COVID-19. In the event that the situation worsens, and official advice changes, we will move our face-to-face courses to online courses. These will be run on the same dates that the face-to-face courses were scheduled in order to minimise disruption.

5. How do I sit the Computer Based Exams (CBEs)?

All CBEs are hosted by Prometric and can either be sat in-person at a Prometric centre or remotely using Prometric’s software ProProctor. We recommend reading all the guidance available on the ATT/CIOT websites to ensure you pick the option that is most suitable for you.

6. What support does Tolley provide for the CBEs?

We offer a question practice package for all CBEs which includes a question bank and 3 full mock exams via our Online Exam Centre. There is also an option to add Online Tuition Live tuition courses.

Please note that the CBE syllabus textbooks must be purchased directly from the ATT/CIOT and there are a few questions at the end of each textbook chapter. In addition, there are sample exams for each CBE on the ATT/CIOT websites which students can self-mark.

Study methods and support


7. What study methods does Tolley provide?

We provide a range of study options to give as much flexibility as possible for our students. At the heart of all our courses is our distance learning option, allowing you to study in your own time and at your own pace. We also have a Guaranteed Pass Scheme, tuition courses (face to face and online), revision courses (face to face and online) and blended learning options. You can find out more details on our Study Options page.

8. How do your Online Tuition Live courses work?

All Online Tuition Live courses are delivered via live scheduled sessions using Adobe Connect and cover the same content as our face-to-face classroom courses, delivered by the same expert tutors.  For full details, and to watch a sample course in action, visit our Online Tuition Live page.

9. What is the Timed On-Screen Mock (TOM) system?

Our innovative Timed On-Screen Mock (TOM) system is unique to Tolley and is something we developed when the ATT and CTA exams went online. TOM effectively replicates what you will experience when using Exam4. We provide access to all of our question banks, practice exams and mocks via TOM so you can start practicing as soon as you enrol with us to ensure that you are fully ready for your online exams. You can view further information, and see TOM in action, on our Timed On-Screen Mock System page.

10. What are your Online Support Sessions?

Our Online Support Sessions are short pre-recorded sessions from our expert tutors, providing overviews on key topics within the syllabus and question debriefs.  We introduced these in 2021 and have found they have been particularly useful for distance learning students looking for some extra support around revision time.  For details of all the sessions available visit our Online Support Sessions page.

11. What is the Tolley Academy?

When you enrol as a student with Tolley, you will get access to our online Tolley Academy. This is available 24 hours a day and is the main portal from which you access materials such as your electronic study manuals and memory joggers and can see details of all courses you are enrolled on along with key deadlines and practice exam marks. You will also use the Academy to access the Timed On-Screen Mock system and can interact with tutors and fellow students via the online forums.

12. What is MyLiveBook?

All electronic learning materials are delivered via MyLiveBook, a secure e-book platform accessed directly from your Tolley Academy account or the MyLiveBook web reader or app. MyLiveBook allows you to highlight text, add comments, type notes directly into the pages and upload screenshots from courses to the relevant page of the study manual, allowing you to make best use of your courseware. Please note that you cannot download copies of the materials or print from MyLiveBook.

You will be provided with electronic learning materials in PDF format as well as via MyLiveBook whilst the exams remain open book.

Course attendance


13. What happens if I am ill and unable to attend the class?

You should contact the Client Service Team to let them know you will be unable to attend. If you require tutor support, you should contact the Team or post on the Academy forums.

14. What can I do if I do not have a computer or internet access?

You should contact your employer and make the Client Service Team aware of your circumstances.

15. Do you offer additional learning support for students with special educational needs?

You should contact the Client Service Team with details of your support needs. If you require alternative arrangements for the examinations, you should contact the ATT/CIOT.

Please continue to refer to ATT latest information regarding managing your exams online:

Please continue to refer to CIOT latest information regarding managing your exams online: